We may collect the following information about you when you visit our website - www.thetokapp.com:
We will also collect information automatically to help us improve the TOK application. These analytics will include individual TOK metrics, connection information, system information, including ID, location, load and usage metrics. In addition, we may ask you if you would like to voluntarily send us information to help us improve TOK. This information will be sent to us if you expressly choose to do so and, when received by us, will only ever be used internally (we won’t sell it). Please, contact our data protection officer (DPO) for more information by emailing firstname.lastname@example.org.
The service doesn’t store or process any personal data based on racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, and the processing of genetic data, biometric data for the purpose uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
When you interact with us through the TOK application and TOK website, we receive and store certain information such as connection information, system information, including ID, location, load and usage metrics. We may store such information, or it may be included in databases owned and maintained by service providers. We may use such information and pool it with other information to track, for example, the total number of visitors to our website, the number of messages users have sent, and the domain names of our visitors' Internet service providers. We don’t have access to the content of your conversations through TOK.
You may see TOK advertised in other applications or websites. After clicking on one of these advertisements and installing our product, you will become a user of the TOK. Advertising platforms may collect information for optimizing advertising campaigns outside of the product. Third parties may use information from TOK to improve your experiences within their services such as making product suggestions and showing relevant offers and ads. However, your TOK messages will not be shared. In fact, TOK will not use your messages for any purpose other than to assist us in operating and providing our Services. We do not allow third-party banner ads on TOK. We have no intention to introduce them, but if we ever do, we will update this policy.
Your personal data collected during the Signup process on the TOK application does not automatically expire, as we need this information to maintain our users access to the application. If you want data removed, you need to request this. Regarding the personal data you share with your contacts through TOK, once deleted from your phone, the data is gone and cannot be recovered on the application. Communications content (i.e. sent messages, files, etc) are stored on user’s devices, so you will have to request your contacts to delete this content if you wish it to be removed from their devices; TOK has no access to this and will be unable to help.
We may collect the following personally identifiable information about you:
You have the right to access the personal information we hold about you and where it is stored in such a way that it can easily be retrieved. If the personal information we hold about you is not accurate or complete, please update your profile and other information via 'My Account'.
TOK as a decentralized communications application has inherently taken steps to protect the information provided via the Service and/ or website from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Email sent to or from the services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet.
When accessing the TOK website, look for the 'padlock' symbol in your web browser. The 'padlock' symbol is a certificate of authenticity and ensures the site is secure. Secure Socket Layer (SSL) is the most accepted way of ensuring the security of transmitted information to and from Internet sites worldwide. It operates in all pages of our website.
Children’s Online Privacy Protection ACT (COPPA) - TOK is for users aged 13 years and above and neither our Service nor TOK knowingly collect personal information from children under the age of 13.
You can learn more about how privacy works on TOK. If you have questions about this policy, you can contact us as described below.
Email address: email@example.com